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A HELPING HAND TO MAKE YOU SETTLE DOWN SMOOTHLY
All students enroled at the Institute will be offered the following free services to support them in settling down both within and outside the institute:
~ Opening of Bank Accounts
~ Applying for IRD Numbers
~ City Library Cards
~ Bus Fare Concession Cards

INFORMATION THAT MAY BE USEFUL:

ELIGIBILITY FOR HEALTH SERVICES
Most international students are not entitled to publicly funded health services while in New Zealand unless they are:
1. A resident or citizen of Australia; or
2. A national of the United Kingdom in New Zealand; or
3. The holder of a temporary permit that is valid for two years or more.

If you do not belong to one of these special categories and you receive medical treatment during your visit, you will be liable for the full costs of that treatment. The students need to have insurance that will cover the cost of medical treatment in New Zealand for the duration of their stay. They must also obtain insurance to cover their travel to and from New Zealand. Students can choose their own insurance provider but in that case they must submit the policy for Institute's approval.
To get further guidance on insurance, visit the relevant section>>

ACCIDENT INSURANCE
The Accident Compensation Corporation (ACC) provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, however one may still be liable for all other medical and related costs.
For further information visit the ACC website>>

IMMIGRATION AND VISA
Details of Visa and permit requirements, advice on rights to employment in New Zealand while studying and reporting requirements are available through the New Zealand Immigration Service.
Visit their website>>

CODE OF PRACTICE FOR PASTORAL CARE OF INTERNATIONAL STUDENTS
Abacus Institute of Studies have agreed to be bound by the Code of Practice for Pastoral Care of International Students published by the Ministry of Education. Copies of the Code are available from this institution or from the New Zealand Ministry of Education.
For downloading a copy of the code visit the Ministry of Education website>>

ABOUT THE INTERNATIONAL EDUCATION APPEAL AUTHORITY (IEAA)
The IEAA is an independent body established to deal with complaints from international students about pastoral care aspects of advice and services received from their education provider or the provider's agents. The IEAA enforces the standards in the New Zealand Code of Prcatice for the Pastoral Care of International students.
You can write to the IEAA at:
International Education Appeal Authority
Tribunals Unit, Level 1, 86 Customs House Quay Private Bag 32001, Panama St., Wellington, NZ
T: +64.4.462.6660 F: +64.4.462.6686 Email: ieaa@justice.govt.nz
URL: www.minedu.govt.nz